Ministry of Economy in the UAE to protect Ramadan consumer rights.

• The Ministry plans to supervise the pricing of goods and services during the holy month of Ramadan to ensure consumer rights.
• that the Ministry of Economy consistently works in cooperation with relevant government bodies at the federal and local levels, particularly through the Supreme Committee for Consumer Protection
• The new plan is to establish a national team to monitor the prices of essential consumer goods and products.

 

The Ministry of Economy (MoEc) held a media briefing at its headquarters in Dubai on Wednesday, March 6, 2024, to outline its plan to supervise the prices of products and services in the country’s markets during Ramadan 2024.

The goal is to ensure that consumer rights are protected within a comprehensive and leading consumer ecosystem that is in line with global standards.

This will maintain a balanced trade-consumer relationship in the UAE.

Through this plan, the Ministry aims to strengthen its collaboration with partners in enforcing consumer protection laws and regulations in the country.

It also seeks to educate consumers about the country’s legislative framework for consumer protection, pricing policies for essential goods, and promote consumer knowledge and awareness of their rights and responsibilities when making purchases. This will guide them toward making informed consumption choices.

H.E. Abdullah Sultan Al Fan Al Shamsi, Assistant Undersecretary for the Monitoring & Follow Up Sector at the Ministry of Economy, emphasized that the UAE is moving forward in establishing a comprehensive regulatory and legal framework to safeguard consumers and guarantee their rights.

The initiatives The Ministry of Economy took include:

He pointed out that the Ministry of Economy consistently works in cooperation with relevant government bodies at the federal and local levels, particularly through the Supreme Committee for Consumer Protection.

The Ministry engages and coordinates with the cooperative sector, private sector, and stakeholders to create a safe and favorable environment for consumers when buying products or using services.

Al Shamsi stated that the Consumer Protection Department at the Ministry organized over 26 meetings with suppliers of essential goods in the country in 2023.

These meetings were aimed at ensuring the adequate availability of products to meet consumer needs during Ramadan 2024.

The essential goods included cooking oil, eggs, dairy products, rice, sugar, poultry, legumes, bread, and wheat.

In a recent meeting, H.E. discussed new initiatives aimed at strengthening consumer protection in collaboration with relevant federal and local authorities and economic development departments.

These initiatives will create a safe environment for consumers in the country and improve its competitiveness and prosperity.

Establishing a national team to monitor the prices of essential consumer goods and products, promulgating a code of conduct to strengthen the contractual relationship between outlets and suppliers in the country’s markets, and overseeing retailers’ adherence to unit prices while monitoring and taking appropriate action on any irregularities regarding the obligation of not raising the prices of essential consumer goods.